Adobe Creative Cloud

Adobe Creative Cloud

5 / 5 709 reviews


Average Ratings

709 reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 5 / 5
    Features
  • 4 / 5
    Value for Money

Product Details

Vendor Details

  • Adobe
  • http://www.adobe.com

About This Software

Unified design environment for publishing in print, on the web and on mobile devices.


Adobe Creative Cloud Features

  • Collaboration
  • Data Visualization
  • Filtering
  • Image Database
  • Image Editor
  • Templates

Adobe Creative Cloud Latest Reviews

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Great quality products but poor customer service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: It helped me get the job done quickly and efficiently.

Pros: I have had a CC license for over 2 years for some freelance projects that I was working on and I also use it in my work place on a fairly regular basis to create simple images for various projects. The quality of the entire toolset is amazing. The ability to add brush packs and other content into PhotoShop made the projects I was working on so much easier for me to complete on time. The products are solid, I have never had any issues running any of the applications or with them crashing while using them.

Cons: The cost and the customer support are both not favorable. While the products are solid and they are easy to use I think the cost is a little bit on the absurd end. They were very helpful for the work I was doing I just couldn't keep up with how much they were charging me to have them. I also have never had a good or simple customer service interaction with them. I called to cancel my subscription before it ended and all they wanted to do was extend my membership for free for 1 month, then after saying no said we can do 2 months, and then after saying no again they said 3 months, then I said no again and then the representative got really rude and said "what's it going to take to keep your subscription" at which point I said nothing I want to cancel and I want my money back. She ended up canceling and "said I would be issued a refund" but that could take a few weeks... we're going on 3 months and I still don't have a refund.

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Must-have for any designer!

5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I've been using Photoshop and Illustrator for ages now to edit images and set type in my design work. Photoshop is the most powerful image editing tool on the market. The most useful feature by far is the content aware scale. I use this a lot when I'm editing images for web pages where text needs to be on top of the image. It allows you to manipulate the size of photos by stretching them out with minimal distortion. So handy! The lasso tool is also very helpful for selecting complex shapes and images from a photo to put on a plain or different background. If you're a professional designer, there really is no amazing substitute for photoshop yet. It's the best there is. Illustrator is great for doing type work and I love using the art boards to have many variations on the design at once available. Photoshop doesn't have this feature, which is something I really love about Illustrator. To do graphic and web work, you really need to use multiple programs in tandem, so unless you're a photographer and only edit pictures, you'd also need to use Illustrator. Web design stuff is better done in another program. Dreamweaver is outdated and I never found Fireworks to be useful either.

Cons: The programs are not super easy to use without a lot of practice. It really is an art form if you want to do complex image editing like cutting someone out, adding something in, making the background bigger, etc... but there are many helpful tutorials online that you can watch to help learn as you go depending on what you need to edit. If you just need to do basic editing like cropping and adjusting color, brightness, etc... you can get away with something much simpler. But in terms of type setting Illustrator and Indesign are still the best in my opinion. Another weakness of photoshop is the typography options. I've tried to mix type with imagery in photoshop for designs before, but the kerning and special character options are no where near as good as you can get in Illustrator. So, you really need to use Photoshop and Illustrator in tandem if you're doing type and imagery graphic design work.