LeadManagement Cloud

LeadManagement Cloud

5 / 5 68 reviews

Who Uses This Software?

Sales departments, telemarketing and call centers looking for the professional all-in-one solution (lead management, inbound calls, autodialer, detailed reporting).

Average Ratings

68 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Free forever LeadManagement Cloud. Upgrade to get additional functionality
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Voiptime Cloud
  • https://voiptimecloud.com/
  • Founded 2008

About This Software

Boost effectiveness of your sales and marketing departments.
Use free sales automation software with the lead management system, inbound calls and powerful autodialer functionality. Capture leads through the website forms, distribute them among sales reps and easily increase outreach. Automate the phone sales process and hit your goals. Succeed with the solution for phone sales and telemarketing from the experts in call centers and IP telephony. Reaching clients has never been so easy.

  • Activity Management
  • Activity Tracking
  • Appointment Management
  • Auto-Dialing
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact History
  • Contact Import/Export
  • Contact Management
  • Contract Management
  • Customer Database
  • Customer Pipeline
  • Dashboard
  • Data Management
  • Email Marketing
  • Field Sales Management
  • Group Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Proposal Generation
  • Prospecting Tools
  • Referral Tracking
  • Sales Forecasting
  • Search / Filter
  • Shared Contacts
  • Source Tracking
  • Territory Management

LeadManagement Cloud Latest Reviews

Automatically translated. Show original review

Dialing and lead managment software for small businesses

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It helps us to make affordable calls to different countries and to lead prospects through the sales pipeline easier and more persistantly, increasing the conversion rate. Since we started using this software our sales are smoother and planned, workflow scheduling is easier. Customer service is also getting better, as we store all lead information in the system and can access it any time we need it.

Pros: Our sales department uses Voiptime to manage prospect information and make calls. It is very convenient to be able to dial leads directly from the system and to have phone recordings saved in the lead card, available for download and listening. Sales agents can make notes while talking to client over the phone. The dashboard allows to monitor department statistics in real time as well as to make customer estimations.
The call quality is good. The online support is fast and helpful.

Cons: Limited lead qualifying options, not all statuses are reflected in dashboard, operators can go through IVR only if the lead is dialed through the softphone, and than in call history the name of the cient is not mentioned, no option to create a new client after dialing a number from the softphone.

Automatically translated. Show original review

Wins clients back!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I run a small photo company and we deal with a lot of people. It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over.
Before we stared using Voiptime Cloud, our client list was a mess. Now everything is perfectly organized, easy to find in one place. We use Notes field to save photoshooting details and any important information. Our clients are really impressed that we remember details from their life, they become our friends. The key to this is really easy: before the meeting we open client card and read notes and communication history. This helps to restore everything in the memory.
To develop our business we started running special offers and use Voiptime dialer to make calls. Useful fiters help us to find clients who might need the other photoshooting.
Calling online from the system is really cost efficient and works for us perfectly.
We boosted the number of orders significantly with Voiptime Cloud adn won many clients back.

Pros: Helps to organize clients and schedule the working day. Efficient online dialer.

Cons: No tool for sending emails from the system.