4.5 / 5 8 reviews

Who Uses This Software?

All businesses taking regular or recurring payments.

Average Ratings

8 reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    1% fees per transaction, capped at £2 per transaction.
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • GoCardless
  • http://www.gocardless.com
  • Founded 2011

About This Software

Get paid on time, every time.

GoCardless is bringing Direct Debit into the digital age, building the best system for taking recurring payments. We enable organisations to take recurring payments however and whenever they want to.

We process 3 billion worth of transactions a year for more than 30,000 organisations: from accountancy firms to tech start-ups and global subscription businesses.

  • ACH Check Transactions
  • Bitcoin Compatible
  • Contingency Billing
  • Customer Database
  • Customer Portal
  • Customizable Invoices
  • Debit Card Support
  • Dunning Management
  • Gift Card Management
  • Hourly Billing
  • In-Person Payments
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • POS Transactions
  • Payment Processing
  • Project Billing
  • Receipt Printing
  • Recurring Billing
  • Recurring/Subscription Billing
  • Revenue Recognition
  • Sales / Order Reporting
  • Service Ticket Billing
  • Signature Capture
  • Subscription Billing
  • Tax Calculator
  • Time & Expense Tracking

GoCardless Latest Reviews

Automatically translated. Show original review

Go Cardless has given my business the tools to be able to exceed customer retention.

5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: With passing a substantial amount of money through the Go Cardless system, I find the interest fee is barely noticeable in the overall scheme. I've saved countless man hours in using the system by no longer chasing customers for regular payments and leaving it to Go Cardless to manage that for me. My customers are a lot happier too as they know each payment is taken securely If integrated with the correct Accounting Software, you can also use the same authorization from the customer to take one-off payments meaning that customers with an active authorization don't have to worry about carrying a card or cash, I just hit take payment. Customer-managed payments have never been this easy at such a competitive rate!

Pros: The ability to take regular payments from a customer in different frequencies sets this company apart from the competition. Previously, I had to send invoices and chase customers for payments. All that is now a thing of the past. I can agree on a date and amount with my customers and let the direct debits sort the rest out. No massive fee's for setting up and once approved by the customer, they sort the rest. The interest on transactions is extremely competitive meaning that I can work out exactly what I will get before I have even begun to discuss dates for taking payments. Go Cardless also ties into my Accounting Software meaning that I can manage my Go Cardless transactions straight from the system meaning that each invoice payment is authorised, managed and cleared at the click of a button.

Cons: No virtual terminal makes it difficult to take immediate payments over the phone. I would also be better to reduce the time it takes to have the money reach the business account, but it's not necessarily a negative because when you begin to take regular revenue, you barely notice the waiting period. The customer support on setting up was somewhat tricky. After back and forth communication, my very first payment was stuck in the system for a lot longer than expected. This was nearly two years ago so as far as I can hope, the signing up process is a lot more streamlined now.

Automatically translated. Show original review

Great payment processing with low fees

4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Cheaper payment processing.

Pros: Low fees, great interface design, a portal for the customer to signup, easy setup of recurring payments from a client.

Cons: slow activation time of direct debit mandate. Lack of proper integration with Xero accounting software.