Fusebill Subscription Billing

Fusebill Subscription Billing

4.5 / 5 17 reviews

Who Uses This Software?

We proudly provide services for hundreds of companies like Business Insider, Uberflip, Churchill Downs, ConceptShare, Adeptia, CWD, bambooHR, esignLive, Fax87, ZOLV, RunIT, Assured Software.

Average Ratings

17 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 3.5 / 5
  • 3 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Fusebill
  • https://fusebill.com/
  • Founded 5

About This Software

Fusebill simplifies all aspects of subscription billing and management, automating recurring invoicing, payments, and revenue recognition while streamlining customer lifecycle management to maximize revenue. Fusebills flexible ledger-based platform allows businesses to scale with absolute confidence through every growth stage.

  • ACH Check Transactions
  • ACH Payment Processing
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Bitcoin Compatible
  • CPA Firms
  • Carrier Access Billing
  • Cash Management
  • Check Processing
  • Collections
  • Collections Management
  • Consolidation / Roll-Up
  • Contingency Billing
  • Contract Management
  • Customer Database
  • Customer Portal
  • Customizable Billing
  • Customizable Invoices
  • Debit Card Support
  • Delayed Billing
  • Discount Management
  • Dunning Management
  • Expense Tracking
  • Fixed Asset Management
  • Flexible Rate Tables
  • Fund Accounting
  • General Ledger
  • Gift Card Management
  • Government
  • Hourly Billing
  • In-Person Payments
  • Internet
  • Invoice History
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Online Invoicing
  • Online Payment Processing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • POS Transactions
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Post-Paid Systems
  • Pre-Paid Systems
  • Project Accounting
  • Project Billing
  • Provisioning
  • Purchasing
  • Rating
  • Receipt Management
  • Receipt Printing
  • Recurring Billing
  • Recurring Donations
  • Recurring/Subscription Billing
  • Revenue Recognition
  • Sales / Order Reporting
  • Self Service Portal
  • Service Order System
  • Service Ticket Billing
  • Signature Capture
  • Spend Management
  • Subscription Billing
  • Tax Calculator
  • Tax Management
  • Time & Expense Tracking
  • Trust Accounting
  • VoIP

Fusebill Subscription Billing Latest Reviews

Automatically translated. Show original review

Need to change a product's price for all customers? Look elsewhere.

2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Cons: Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon

Automatically translated. Show original review

Fusebill has gone over and above

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.

Cons: So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.