4 / 5 21 reviews

Who Uses This Software?

We primarily serve the middle market, though as a complete marketing automation platform, Salesfusion is robust enough for the enterprise.

Average Ratings

21 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 3.5 / 5
  • 3 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    All functionality, unlimited users and email sends.
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Salesfusion
  • Founded 2006

About This Software

We designed our platform with the typical marketer and the typical small marketing budget in mind. Native integrations with the major CRMs help get sales and marketing on the same page and make it easier to work together. Built by marketers, for marketers, every component packs a serious punch, yet is easy to use; from initially attracting prospects, to crafting communications, to determining success and areas of improvement.

  • A/B Testing
  • Analytics / ROI Tracking
  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Click-Through Tracking
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Conversion Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing
  • Event Triggered Actions
  • Event Triggered Email
  • Goal Tracking
  • Image Library
  • Keyword Tracking
  • Landing Pages / Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Mailing Frequency Limits
  • Mailing List Management
  • Marketing Calendar
  • Multi-Campaign
  • Multi-Variate Testing
  • Multiple Site Management
  • Multivariate Testing
  • Newsletter Management
  • Pageview Tracking
  • Pipeline Management
  • Prospecting Tools
  • Referral Source Tracking
  • Sales Intelligence
  • Search Marketing
  • Site Search Tracking
  • Social Marketing
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Time on Site Tracking
  • Unsubscribe Database
  • User Interaction Tracking
  • Visitor Identification
  • WYSIWYG Email Editor
  • Website Visitor Tracking

Salesfusion Latest Reviews

Automatically translated. Show original review

It is never their fault

3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: I have had many issues when it comes to this software. Their CRM is unable to search duplicates. It does communicate with my other software but it does not update properly. I have had emails sent out at 3 am because my user profile went from EST to some random time zone. I put multiple requests in the have this resolved but it was changed back with out a reason for it being changed in the first place. Emails scheduled for a nurture have just sent out prior to their scheduled release date. When I put a ticket in it was pushed off. I have gone weeks without a response from their support team and not a single time have they took responsibility. They like to blame Microsoft Dynamics or the user rather than take responsibility for their product. Their new user interface has made interactions improve but their customer service is still sub par.

Cons: Horrible customer support and frequent malfunctions

Automatically translated. Show original review

Good Marketing Automation and Lead Nurturing Tool

4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Value for Money

Pros: Compared to competitors, Salesfusion offers a good value for the price. Although reporting takes some technical skills and understanding of the system, it give valuable insights into the data and can be utilized in creative ways. Landing pages are easy to create and use, once you get accustomed with the system, and they can be easily customized if you have knowledge of HTML. The Web Forensics piece offers great insight into website visitors and daily traffic.

Cons: The new tiered customer services process seems to be a bit of a hassle sometimes, with you having to explain the issue multiple times to the different tiers you're transferred to. However, the support representatives are very patient and kind, and they make you feel like they genuinely want to help get to the bottom of the issue. There seem to be occasional bugs with reporting or alerts, but their customer service team is pretty good about fixing the issues in a timely manner.